How to Get a Refund from Avianca Airlines?

Avianca is widely applauded for being one of the most passenger-friendly carriers. It offers a generous cancellation and refund policy, so passengers can travel worry-free. Avianca Airlines’ flexible Refund Policy accommodates disrupted schedules, thus offering financial protection to the passengers.

But will you get a complete refund or have to pay the cancellation charges? How long does the airline take to process the refund amount? This guide explains everything about the Avianca Airlines Refund Policy so you can get all your answers. Find out the details here and begin the process with confidence.

How To Raise a Refund Request From Avianca Airlines?

Have you canceled your Avianca flight and are wondering how to make a refund request? Eligible passengers can easily claim their refunds either online or offline, based on their convenience. Let’s compile the details here.

Raise a Refund Request Online

Are you eligible for refunds? Open the web browser and follow the instructions below to request a refund online.

• Navigate to the Avianca Airlines’ homepage.
• Go to the Manage Trips section.
• Access your itinerary by adding the requested details.
• Click “Cancel Trip” to call off your journey.
• Once done, you’ll find the Refund Request option.
• Raise a refund request and wait for a while.
• You can also track the Avianca Airlines refund status later on.

Via App

Unable to reach the website? Download the app and follow the steps below to get the job done.

• Launch the app on your smartphone.
• Access “My Trips” and input the required details.
• Tap “Cancel Flights” and raise a refund request.
• Complete the process and get a confirmation mail regarding flight cancelation and refund.

Call Center

Passengers can call the Avianca Customer Service number to request a refund. Ask about your eligibility and let them handle the rest.

• Call the Avianca toll-free number.
• Select your preferred language.
• Press the option to speak to the live agent.